Completing an Order

Many disputes arise because one of the parties took time to respond to a message, there was a misunderstanding, or there was a delay in a payment. These are straightforward cases that only require patience and assistance in communication.

Other cases involve malicious intent, such as when a seller wants to keep the fiat money and get the USDT-USDC returned. In these cases, the solver can execute the /settleorder command, which recognizes the received payment and automatically sends the USDT-USDC to the buyer.

Completing an order when fiat takes too long to arrive

With @DigitalP2PBot, payment methods that guarantee instant fiat delivery must be used. However, there may be cases where fiat takes longer than usual to reach the seller of USDT-USDC, for example, due to problems with payment processing by the bank, which is where users can turn to the community solvers who will act as mediators and resolve the issues.

A solver can release USDT-USDC to both the seller and the buyer depending on the support the parties provide to resolve the dispute.